Refund policy

60-Day Money-Back Guarantee

If you are not satisfied with your Wellumi purchase, contact us within 60 days after delivery at entelzllc@outlook.com. Include your order number and the reason for your request so we can locate the order and help you.

We will provide return instructions if a return is needed. Please do not send a package before receiving those instructions. Once the request is processed, we will refund the product purchase price to the original payment method. The time for the credit to appear depends on your payment provider.

For an item that arrives damaged or incorrect, contact us at the same email address with your order number and a photo of the item.

This guarantee does not limit any rights you may have under applicable consumer law.